If you’re using Firefox and you think your add-ons might be causing problems signing in to or using a social network on Ning, the best thing to do is to create a new Firefox profile without any add-ons. If you can use the social network with your new Firefox profile, you’ve successfully determined that your add-ons were causing issues.
Here’s how to create a new Firefox profile:
If you’re on a PC (Windows)
- Close Firefox.
- Open a command prompt by going to Start -> Programs -> Accessories -> Command Prompt.
- Paste in the following command:
"\Program Files\Mozilla Firefox\firefox.exe" -profilemanager - Click on the button entitled “Create Profile…”
- Click on “Next.”
- Name the profile if you like. We recommend “test user.”
- Click on “Finish.”
- Select your new user in the selection box and click “Start Firefox.”
- Test out your Ning social network.
- To return to your old profile, repeat steps 1 to 3 and select ‘default’ (or the old profile name if it was named) and click on “Start Firefox.”
If you’re on a Mac (OS X)
- Close Firefox.
- Open a terminal by going to Applications -> Utilities -> Terminal.
- Paste in the following command:
/Applications/firefox.app/Contents/MacOS/firefox -profilemanager - Click on the button entitled “Create Profile…”
- Click on “Next”
- Name the profile if you like. We recommend “test user.”
- Click on “Done.”
- Select your new user in the selection box and click “Start Firefox.”
- Test out your Ning social network.
- To return to your old profile, repeat steps 1 to 3 and select “default”(or the old profile name if it was named) and click on “Start Firefox.”